Support

RMA Request

Note: You must request RMA # before returning any item to Simplay. Once you submit your request, we will send you an email with your RMA # along with the Shipping address. Please place the RMA# on the shipping box and place a copy of your RMA email form inside the box.

* required fields

*Name:
*Company Name:
*Phone:
*Email:

Product Information

*Reason for Return:
*Product:
*Serial Number:

All products must be shipped back to Simplay labs in its original packing, including any anti-static and bubble wrapping. Should the original product packing not be available, then adequate packing should be used taking into account the method of shipment of the returned product.