Report a Problem


Complete this form to contact our support team; we generally will respond to your support questions within 1 business day. Excluding Holidays

Please do not use any of these special characters in your responses: <,>,{,},[,],^,~

*First Name: Please enter your first name.
*Last Name: Please enter your last name.
*Business Email:
*Serial Number:

*Firmware Version
*GUI Version

1. Is your problem related to installation/connection problem?

How is the Explorer unit connected?
Please select one:
*Please Specify
* Describe problem

2. Is your problem related to running any of the test cases etc?

* Describe problem

3. What area below is your issue related to?

* Describe problem
* Describe problem
Please attach a zip file with all of the following log file types below

Waveform file .PSQ
Test Case file .TXT
Test Summary file .XML
Please attach a zip file (Note: file name should not contain space)